Executive Office Administration and Secretarial Skills

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Course Objectives

On completion of programme participants should be able to:

• Understand the importance of effective administration skills within an organization
• Enhance communication and interpersonal skills
• Manage time efficiently and be able to think proactively
• Describe the essentials of an effective office system
• Segregate important tasks and prioritise them
• Know how to write various types of letters and memos
• Improve skills in record keeping, organizing meetings
• Understand the principles of internal and external communication
• Develop the skills needed to be a professional secretary
• Set up and manage effective filing systems
• Understand office equipment and the supportive role it plays in modern office environments

Target Group

  • Records management officers
  • Executive secretaries to ministers, chief executive officers, managing directors
  • Personal Assistant and Private Secretaries
  • Administrative Assistants
  • Registry Officers
  • Secretaries and PAs